Frequently Asked Questions
Find answers to the most common questions
❓ How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Fill in your details, choose a payment method, and confirm your order.
❓ What payment methods are accepted?
We accept Cash on Delivery (COD), Razorpay (Cards, UPI, Net Banking), and Google Pay/PhonePe.
❓ How long does delivery take?
Orders are delivered within 3-7 business days across India. You will receive a tracking ID once your order is shipped.
❓ Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Contact us at support@sellquixy.shop for cancellation requests.
❓ What is your return policy?
We accept returns within 7 days of delivery. Products must be unused and in original packaging. Please refer to our Return Policy for details.
❓ How do I track my order?
After your order is shipped, we will send you a tracking ID via email. You can also track your order from your account dashboard.
❓ Do you offer COD?
Yes, we offer Cash on Delivery for orders up to ₹5000. A nominal COD fee may apply.
❓ How can I contact customer support?
You can reach us at support@sellquixy.shop. We are available Monday to Saturday, 10:00 AM - 8:00 PM.